tags 1039983 upstream
retitle 1039983 CMYK capable printer does not print in colour
thanks
On Fri 30 Jun 2023 at 17:56:08 +0200, Kerstin Hoef-Emden wrote:
Package: cups
Version: 2.4.2-3
Severity: important
Dear Maintainer,
*** Reporter, please consider answering these questions, where appropriate ***
* What led up to the situation?
Upgrade from bullseye to bookworm
* What exactly did you do (or not do) that was effective (or
ineffective)?
First of all, the printer drivers for my printer (Kyocera FS-C5250dn) were not
anymore available in the printers list. The original Kyocera PPD files were
still present in the file system. I chose them by browsing the file system.
Although the printer was now identified as capable of doing CMYK and it was set
to color in the cups browser interface. I also tried to change the setting in
printer.conf a) by hand to printer-color-mode CMYK and I tried the command
lpoptions -p Kyocera -o printer-colormode=CMYK.
* What was the outcome of this action?
It did not work, the printer still prints only Black & White and I am not able
to change the setting in printer.conf.
* What outcome did you expect instead?
For sure I want my color printer to print color again.
THank you for your report, Kerstin. Your issue sounds like the on at
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1971242
Does the lpadmin workaround do anything for you?
Regards,
Brian.