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Bug#922925: libreoffice: Please add a crash tracker




And send where? Upstrem? Where we have a different build config than
them? (Let alone think about external libraries). Do we really want our
LO to "phone home" on a crash? Do we want to set up a web service for
those reports? (The latter one definitely is no)

Well I am not a familiar with QA, but according to what I understand, in TDF releases (I tried nightly before going back to Debian as it was useless), when LO crashes, a crash report is somewhere on the TDF infra. It also is stored on the locl computer. From this file, a user can check wether a bug is opened or not and if not, fill one with reproducible steps and this file to help upstream devs.

Nethertheless I understand that if our build config is different, it may be less relevant. But then, how should users address crashes? Reporting on Debian BTS? Upstream explaining this differences? Only a reproducible scenario and not any trace?

See for example

For a meaningful backtrace you just need the *-dbgsym's, not necessarily
the "crash reporter".

Yes but it also requirs skills related to gdb then, doesn't it? I mean, -dbgsym are a base to get relevant crash reports, but how to generate them? The only way I know is running gdb, but il Libreoffice the problem is knowing on which binary.

I perfectly admit that I am not a tchnician, and that is exactly why I try having solutions to help trace and fix bugs upstream without programming skills.

And then there's it using libbreakpad. Which TTBOMK is not packaged, and
I am not going to do that (and I am not going to use the internal
library for this either).

I can understand, I did not know what implied such wish, hence my will to open the topic.

And if I read upstreams configure.ac right the default for
--enable-breakpad even is no.

So no: won't do it.

My question is then: is reporting bug upstream from a Debian build relevant? If yes, should not we write something to assist users doing it (a short wiki page about how to help debugging LO from a Debian release)?

Regards

Regards,

Rene



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